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4.1 ★★★★★
Based on 752 reviews
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Product Reviews
★★★★★ 5
ROB is amazing.
Size: E25 Black
I have to first explain that I have named my E25, his name is now ROB and will be referred to as ROB going forward.
ROB has been an amazing addition to our family and yes I said Family. ROB was easy to set up, all instructions were clear and easy to follow.
The first day, I followed ROB everywhere afraid he would get stuck on a rug, or would have difficulty making it over the transitions of our flooring. But ROB had no problems what so ever. And honestly, I found myself amazed at the quality and endurance of ROB. He was jumping over transitions, flipping from mop to vacuum at the proper times and would suck up a dog hair bunny from 3 feet away! As a home with 2 big dogs (over 100 pounds each) that looses enough fur to make a new sweater everyday, ROB has done an amazing job! It’s been a week with ROB and I have found that he takes no prisoners, there was an area that I didn’t want him going into because I had boxes laid out, I was lazy and just made a make shift barrier so he wouldn’t proceed through the area, but ROB was persistent and was able to move the barrier so he could do his job. So, if you want a robot that will jump a shoe wall, ROB is your man! ROB navigates around a dog toys, around dog bowls, and can even get rid of the doggy dribbles when they drink.
I have ROB set up to vacuum during the day and at night, he vacuums and mops. My 2 dog sons and my family are all happy with ROB as he is quiet and doesn’t scare them. Most days they just watch ROB do his magic on our floors. ROB also cleans himself, he will run home to clean his butt after mopping and will empty his own debris from his vacuuming. I really don’t know how I survived without ROB this long!! I waited 6 months before I finally purchased ROB after seeing his brother BOB in action at my Cousins house. So don’t be like me and wait, just make the purchase. You won’t regret it.
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Reviewed in the United States on April 27, 2026
★★★★★ 5
Probably the best robot vacuum mop you can buy in this price range
Size: E25 Black
Its pretty solid device. Honestly its so smart that it vaccumed and mopped my bathroom and ofcourse the wet hair stuck on the wet floor wasnt vacuumed the first pass but it then waited for the second pass to pick it up when it was dry. Made my entire house look so clean its actually amazing. It actually mops and get all the corners with dust. One thing thouhh is the side brushes tend to get tangled with hair and thread but uts very snap on snap off brushes so removing the stuck hair is super easy and only sometimes happens. The suction is amazing too its very strong. It moos the floor with clean water with solution so its actually cleaning well. Overall 10/10
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Reviewed in the United States on May 7, 2026
★★★★★ 5
The best vacuum cleaner ever!!
Size: E25 Black, Size: E25 Black
⭐⭐⭐⭐⭐ I honestly couldn’t be happier with the Eufy E25. I actually own two of them, and they’ve completely changed my daily routine. After spending a lot of money trying different brands, I finally found one that truly delivers everything I need in a vacuum.
The suction power is impressive, it handles pet hair and debris effortlessly, and the mopping feature actually works (not just a light wipe like others I’ve tried). The self-emptying and self-cleaning system is a game changer—it saves so much time and maintenance.
Navigation is smart and reliable, and it rarely gets stuck. It covers my floors efficiently and leaves everything noticeably cleaner. I also love how low-maintenance it is overall.
If you’re tired of wasting money on vacuums that don’t live up to expectations, this is absolutely worth it. For me, it has truly been life-changing.
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Reviewed in the United States on April 10, 2026
★★★★★ 3
Updated 1/28/2020 update 1/17/2020 It's been everything it was advertised to be and more. (Not)
Size: 11S
I called Amazon again today. Explained the situation and that no one from Amazon or Eufy had returned my calls as they promised. Also after replacing the battery at my own expense it ran 90 minutes again but got stuck everywhere, made this weird ratcheting type noise every time it changed surfaces and finally today just beeped at me twice and died. Supposedly that indicates a seized brush but they all spin freely. This time I just flat out asked them to look at my Amazon account and replace it, as I'm a very good customer. New one will be here tomorrow. I'll do a separate review on that one as it took me forever to find this one again. I'll also let you know if it's a refurbished unit or not.
Well wouldn't you know it. I leave a nice review and a few days later, Murphy's law rears it's ugly head. Device is 3 months old a couple weeks out of the exchange warranty and the battery is shot. Runs 5 or 10 minutes on a full charge. Called Amazon to see if since I am a really long standing customer if they'd help me out. Nope but we'll call Eufy support on your behalf and they will call you. We will also call you to follow up. I've been a customer service manager a lot of years and this is where employees can kill you. This Amazon person made me multiple promises. It's been a week no call from Eufy, no call from Amazon. You just turned 4 stars into 1 and if this is all the longer the batter lasts don't bother because the replacements are $25 to $30 bucks depending on the brand. I'm not spending a hundred bucks a year on batteries and this thing should be under warranty. After 3 days I ordered a new battery and Rosie is running again but I'm no longer pleased and the next time I'll buy another brand. If if this battery doesn't last the whole thing goes in the trash and I buy something else. I run this every day maybe the batteries won't take that I don't know. But if you're going to run it every day buy something else. This didn't last long enough at all.
I wanted to wait a while to be sure I had a good sampling and could post a fair and useful review. It's been 90 days now. We have two large (bigger than standard) labradoodle puppies. 85 and 50 pounds and they're 1st generation so they shed a lot. They also, being puppies, have tore the yard up so it is basically a mud pit and they wrestle, run, and fight constantly. They put a lot of dirt and hair on the floors and in the air. We run "Rosie" every day. Yes my wife named it. It does an amazing job on our hardwood floors and throw rugs. It gets all the hair and an incredible amount of dust and dirt. What I mean by that is we can run our Dyson or the Shark Pet vacuum and then run Rosie and the chamber will be full of dust and dirt when she's done. It's almost disconcerting to know our very expensive upright vacuums leave so much behind. It also has the unadvertised ability to buff our hardwood floors. They shine when she's done and the beater brush is showing no signs of damaging the finish on our floors. I would disagree with some of the reviews and even the manufacturers assertion that it doesn't work well on dark floors. Our hardwood floors are a dark reddish brown. The device works great on them and as I said when it's finished they shine. We have agreed we will never be without one and love this device. It does everything it has been advertised to do and more. Also it is set to automatic power and runs longer than the advertised time on a full charge. We get about 2 hours and 15 minutes. We've put down an additional 6 throw rugs for the rainy snow season in the path where the dogs run when they come in and the time has dropped to around 90 to 100 minutes. Still long enough to cover everything well and more than once. It does keep going until it needs a charge it doesn't just run and go back to the dock. I've noticed in the open areas like our living room it might hit that 2 or even 3 times. The floors are like glass after that.
Now for the negatives, and these are not deal breakers I'm just being fair. The dirt and dust I referred to is new to us. we recently moved from Illinois to Ohio. In Illinois the dirt is black. Here it is red or a very light brown. The vacuum gets externally dirty. It gets covered with dust/dirt and does not look good. The device is black and the dust is light colored and is readily apparent. I don't want to put it away all the time or for company so thats a problem for me and more cleaning which is not advertised so I'm mentioning it. Secondly it needs to be emptied every use or every other use. They are all like that except some of the super expensive robot vacuums so I wouldn't mention it except for my third negative. It is hard to clean from a mess standpoint. Not so much with the pet hair but with the dust. When you dump it the dust goes everywhere. Unless you have an empty trash can so you can get it way down inside when you're done the garbage can lid and sometimes the floor around the garbage can is clearly dusty from emptying the vacuum. The filters need to be removed at least every other running and they are also a big dusty mess. I also don't believe they will last as long as advertised. I have an air compressor in the garage and a hand held electric air compressor and use those to clean the filter. The foam piece I rinse in the sink. I don't think that someone without access to those tools is going to get the life out of the filters thats advertised. The device comes with a set of replacement filters and the rotating brushes. Not the beater bush though. Our unit is 3 months old. I had to replace the filters at about 40 days and tried to make them last a little longer this time but it hasn't worked out. The outside of the device is filthy. I believe this is due to the filters. The brushes have lasted longer than the suggested replacement time. They are 90 days old and still look like new. Last and has been a rare negative. The device will get stuck under things. Once I learned what the obstacles were in our home it was easy to fix. Some areas I blocked with rolled up moving blankets. I pull the chairs out from under the kitchen table to allow room for it to maneuver. If I don't it gets under there and spends way too much time cleaning and trying to get out. I'd rather it spend less time under there so it can do the whole cleaning area and have power left to do it again. I had the problem spots corrected and figured out within the first 30 days. I've read some units have a tape or something the vacuum will sense and avoid. I wish this unit had that but then again at this price point that is probably an unfair expectation.
So those are the pro's and con's we've encountered. The con's are all minor irritants and not a reason not to buy the device as all of these devices are prone to these issues except one or two of the very very expensive units. To repeat what I said earlier this device has worked out so well we have decided that we will never be without one and that when the time comes to replace her we will not feel bad about spending the money for a high dollar unit as it is worth it. Time is worth more to us than money and this thing saves us a great deal of time. It does great job, has done no damage to anything, and if it weren't for the clean up issues would be a five star review. I hope this helps someone make an informed decision and I hope you buy one. It's an amazing little machine, stands up to all the reviews, and truly is the best bang for your buck in robot vacuums.
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Reviewed in the United States on January 1, 2020
★★★★★ 5
Roborock S7 MaxV keeps my laminate floors dust free.
Although the Roborock S7 MaxV is not light on the wallet it has proven thus far to have been well worth the money spent. I did several weeks worth of research before buying this robotic vacuum cleaner. I chose not to buy the new S8 because I have all laminate flooring, no carpet anywhere and the S7 single roller seemed the logical choice. I ended up getting the black S7 MaxV and the white Auto-Empty charging dock separately because it was cheaper and there did not seem to be anyplace selling both the units in black.
=== THE VACUUM CLEANING UNIT ===
* The initial rapid (no vacuuming option) LIDAR MAPPING is exceptional in it's accuracy although if a room has ceiling to floor mirrors the LIDAR laser ranging will think that what's in the mirror is another room and it will show on the map on your cell phone app. Just create a "no-go" zone for that area and no problem. With each successive cleaning the machine seems to fine tune it's "understanding" of each room. However if one completely rearranges everything in a room it may take a run or two for it to fully adapt.
* The OBSTACLE AVOIDANCE artificial intelligence exceeded my expectations. That said, when I do manual vacuuming I always move things around some to get to various tight spots so I do something similar for this robotic vac before turning it loose and I'm not lugging around a manual vac while doing so. Obviously if an object is very small it will not be considered an obstacle and it will go over it and try to suck it into it's dust bin. Sometimes an A/C power cord will fall into this category and it will wrestle with it and in my experience it eventually just leaves it but I just make sure I clear such wires before sending the gizmo on it's vacuum run.
The obstacle avoidance feature has 2 settings with one being less strict than the other setting. I use it on the less strict setting so that it navigates narrow spaces more thoroughly. This can result in it bumping a door that is ajar such that it shuts itself into a room and can't get out by itself to either go on the next room to vac or to the charging dock. I just wedge rubber door stops under the ends of such doors and they stay put during operations. The MaxV variant of the S7 has the more advanced AI obstacle avoidance system and to me was worth the extra cost. The newer S8 units have similarly capable obstacle avoidance systems using just slightly different technology.
* Roborock's mapping app for the cell phone does the job and and can be updated automatically. My only very minor issue with it is that when dividing rooms or marking off "no-go" zones on my smaller Android phone it can get a bit fiddly but I think most people have iPad sized phones these days so likely won't find this an issue.
=== THE AUTO-EMPTY DOCKING UNIT ===
* The docking unit is pretty straight forward and does a stellar job of emptying 95-100% out of the vacuum's sealed on-board dust bin into the sealed bag within the sealed container on the dock. The dock has an additional HEPA filter which prevents essentially any particles from escaping into the air around it. It can be rather loud during this operation which will at most only last 30 seconds. The empty frequency can be adjusted from "Smart", "Light", "Balanced" and "Max". the "Max" runs the full 30 secs and the other 3 are pretty much left up to the AI to figure out. Not sure what the diff is between the "Smart" and "Balanced". I just use "Balanced" and if in doubt manually run it from the app which will go 30 secs. I haven't filled the bag yet because it claims to hold 1-4 months worth of dust but that depends on how many pets, kids, foot traffic and where one lives as to how much service will be had from the bag. Also with this older (released early-2022) Roborock Auto-Empty units used with the model S7 MaxV vacuum a non-bag canister can be obtained which I purchased just in case inflation (no pun) makes buying bags a "no-go" zone. I don't think Roborock is offering that option with their latest S8 units. I just swap the container holding the bag with the special container using no bag.
=== THE APP USED TO CONTROL EVERYTHING ===
* I mentioned what I deemed the most significant aspects of the app above but it has other features which can be found in the manual and on Youtube.
Bottom line is I am most pleased with my new Roborock vac. It keeps my house clean with really minimal effort. I am a bit of a technical geek (retired programmer/analyst) so maintaining the thing is more fun than a chore to me. It also made me laugh one time when I sent it on a mission to vacuum the wash room. I heard the unit's voice announce that it was leaving the dock to go clean. It rolled out into the living room where I was sitting and at first seemed to be looking around as though lost moving to and fro then after a few seconds of roving it suddenly figured out what to do and went straight through the dining are to the wash room to finish it's mission. This likely is not as amusing put into words as it was to watch.
UPDATE 05-05-2023: After more time with this Roborock S7 MaxV I felt relating some additional experiences may be useful to some. Although I have not used the vacuum's mopping feature at all because my main interest is in it's vacuuming and superior navigational capability over time I began noticing my laminate flooring suddenly looking shinier. Mind you I hadn't manually mopped in an embarrassingly long time so this vac was doing better than I with my excellent Miele canister vac which I now only use to occasionally tune up the Roborock of accumulated surface dust from it's missions. The robot vac shamed me into actually doing a proper mopping of the floor. Now it will stay that way.
The point here is that prior to using this type vacuum it is very useful to first thoroughly clean the floors (or carpets) as a baseline THEN use this spiffy device to keep it that way on a daily basis as it has for me. I'm an older widower living alone now for 8 years and I try to keep the place as clean as possible. With the S7 MaxV it's like having a service regularly vacuuming the floors. I live in the mountains and it takes no time for dust to accumulate here so again I am quite satisfied with this particular robotic vacuum.
UPDATE 06-06-2023: After a couple months of owning the Roborock S7 MaxV and it's self-empty docking station I can say that using it to clean my laminate flooring once a week is more than adequate for a single guy living in a 2050 square foot single story home. I fired if up a lot the first week or so to assess it's capabilities. It was cleaning overkill for my purposes BUT I have zero pets and just one person with no carpets. My experience might have been different had I not first baseline super cleaned the house before beginning to use this vacuum. I mention this because I watched many reviews with videos showing problems with too much pet hair or "dirt" accumulated in the vacuum's dust bin before the thing could even finish a trip around their home's flooring. I've concluded that carpets are tougher for these machines which is why I have no issues with it's performance. Also if a home has 2 adults, 3 kids, 3 dogs, a cat or two and live in the country expecting one of these things to do a perfect job might be a big ask. Particularly if one does not have regular vacuum schedule adjusted to the amount of daily/weekly accumulated dirt. I get buy once a week but a household such as the one described above might require a daily run to avoid massive dirt accumulation in the dust bin before it's finished doing it's thing.
The bottom line here is that this machine appears to be well designed both from a hardware and software standpoint but even artificial intelligence and sturdy hardware have their limitations.
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Reviewed in the United States on April 28, 2023
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